Expertise
The team at Delafeld Partners have been practitioners in digital, technology, customer experience, and people & culture for the past 25 years. Their in-depth knowledge and expertise enables our clients to future-proof and simplify the next steps of business transformation.
And when our team of C-level consultants and practitioners partner with you, they bring diverse thinking, proven methodologies and hands-on experience.
Technology
Tried and tested methodologies to ignite the reputation of your IT, engineering and technology functions.
Digital & E-commerce
Drive revenues through scalable and optimised applications, websites and online channels.
Customer Experience
A focused and scientific approach to putting the customer at the heart of your business transformation.
People, Culture and Change
Proven methodologies to define your organisation’s culture and successfully embed change.
Delafeld Partners support was instrumental in us delivering against our growth plans.
Dominic Melliss, UK Managing Director (ZENB)
Delafeld’s input leads us to make better decisions, lower risks, and improve our ability to execute on our digital plans.
Tim Hyatt, Head of Residential (Knight Frank)
Our Digital engineering team was in a tough spot when Delafeld Partners came on board. Giles helped turn things around and got us back on track.
Justin Lodge, CMO (Superdry)
Technology
Delafeld Partners knows what it takes to help you transform your IT function from a service centre to a strategic business enabler.
Technology Strategy and Programme Delivery.
While your IT department should be a core strategic enabler, in reality, a lack of efficiency, communication and optimal use of resources can hold back its potential to drive the future growth of your business.
We help you balance the demand for technology solutions to avoid a complex tangle of SaaS products that don’t integrate well and pose a data security risk.
Discover how Delafeld Partners can help simplify your technology transformation and deliver business success.
How it works
We supercharge the reputation of your IT, engineering and technology functions by using tried and tested methodologies:
- Tech Department Optimisation
- IT Operating Model Design & Implementation
- Technology Strategy
- IT Project Programme Recovery, Design & Delivery
- Technology Procurement
- Tech-as-a-Service
Digital & E-Commerce
Delafeld Partners help you create the digital capabilities that you need, so you can grow your business at the pace you want.
Optimise and scale to drive revenues.
Understanding where your business fits into the digital landscape becomes a balancing act between establishing your future strategy without diluting your hard-built legacy.
In a fast-paced market, we help you to gain competitive edge through an effective and tailored digital strategy, create a pipeline for team talent and improve ways of working.
Learn how Delafeld Partners’ expertise and approach can accelerate your Digital and E-commerce revenues.
How it works
Our experts have been optimising and scaling high-traffic and high-volume websites, applications and online channels for over 20 years, through:
- Digital Department Optimisation
- Digital Operating Model Design & Implementation
- Digital Strategy
- Digital Project/Programme Recovery & Design
- Digital Engineering Capability Assessment
Customer Experience
Delafeld Partners build exceptional Customer Experience capabilities, from optimising existing customer journeys to reimaging your customer value propositions and experiences.
Fuel your customer obsession
When it comes to Digital Commerce within multi-channel retailers and D2C brands, you’re in safe hands.
The team at Delafeld Partners have been addressing customer needs at every available opportunity for more than 25 years, and the businesses we work with see their growth multiply.
Find out how Delafeld Partners can help you grow your digital revenues.
How it works
Our experts take a focused, creative and data-driven approach to fuelling your customer obsession through:
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Customer Experience
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Capability Assessment
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Digital CX Review
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Customer Experience Strategy
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CX Advisory
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CX-as-a-Service
People, Culture & Change
Delafeld Partners helps you to build a company culture that your people can be excited to be a part of, and others excited to join.
Power your people-passion
Attracting and retaining talent is critical for sustainable growth. Creating an environment that draws the best talent in a competitive market, and shows that you value your people, can feel like you’re compromising the culture that has got you this far.
We help you focus on your people, culture and ways of working.
Learn how Delafeld Partners’ people-first approach fosters successful business change.
How it works
We know that change relies on a people-first approach, which is why at Delafeld Partners, we help our clients focus on their people, culture and ways of working. We help power your passion for your people through:
- Leadership Teamwork Optimisation
- Career Coaching
- Expert Mentoring
- Leadership Team Coaching
- Change Management Capability Assessment
- Change Management Design & Delivery
- Change-as-a-Service
- Ways of working – operating model and organisation design